How to Add & Verify my Domain ?

Before you can start sending mails through Pepipost using your company’s domain, you need to add and verify the domains. The verification is done to ensure your domain’s security.

To add a domain:

a. Go to Domain management.

b. In Add your Domains field, type the name of the domain that you want to add. e.g. mydomain.com.

c. Click Add Domain button.


Note: Only corporate domains are allowed. You cannot add public/free domains like gmail, yahoo, hotmail etc.

Step 1: Domain Verification

For domain verification, you need to update your DNS record with a unique key generated by Pepipost, which you will get on pop up by clicking on verify TXT.

For DNS settings, you will be required to go to panel provided by your domain/hosting provider and  add the TXT record for your domain.

Once you have added the key, click on verify TXT option, and you will find that it is verified.

Step 2: SPF Validation

Once the domain is successfully verified. The next step is to authenticate your domain to send emails using pepipost. This process is known as SPF (Sender Policy Framework).

The steps for domain authentication is quite simple. You need to go to your hosting provider's panel and update the TXT record of your sender domain.
 
Following record need to be added in the TXT record for your sender domain: 
v=spf1 mx a include:pepipost.net ~all

Note: Once the record is updated successfully, based on the set TTL it might takecouple of hours to reflect the entries globally. This isbecause most of the DNS server cache the entries.
Hence, wait for some time approx. 1-2 hours in order to get the domain authenticate on Pepipost.
In case your domain is still not authenticated on Pepipost, you can reach us on online chat or write to support@pepipost.com
 

Step 3: Domain Approval

All verified sender domains will be automatically sent to our Deliverability Experts Team for review. Once it is approved by our team, you can start using this sender domain for sending emails.Generallydomains are reviewed within 24 hours of submission, but during peak hours it might takeupto48 hrs also. But, there is a provision in the domain management page to Fast Track the review process. You can just fill up the questions asked and your domain will be under Fast Track Approval.

While we consider a domain on multiple factors. But, some of the possible reasons for rejection are:
1. Domain doesn't have a website representing it's core business area.
2. Domain is getting redirected to some other website which is not associated with the same owner.
3. The content of the website seems to be phishing or belongs to a business which is under our blacklisted list.
4. There is no subscription/signup form on your website or if it's there than it's not functioning.

Still confused? Just drop a mail on support@pepipost.com or Chat with us.